Simply forward your phones! Your happy and helpful Modern Receptionist will answer all your calls or just the ones you would miss. Each call is answered with your customized greeting and handled to your unique specifications! Your messages are deliverd by email, text, or both.
- You Forward Your Phone
Call forwarding options allow us to be your primary receptionist OR your back-up receptionist. Simply forward your phone to your Modern Receptionist. You can forward all your calls or just the ones you can’t answer by using the delay call forwarding, busy, or no answer features.
- We Answer Your Calls
When your line rings at our office we always start by cheerfully answering in your company name, “Good Afternoon! Thank you for calling the (__Your Company Name___), how may I help you?” Next, we gladly assist each caller based on your instructions. You can change your instructions any time and have as much or as little contact with your Modern Receptionist as you want.
- We Know What To Do
When we transfer a caller to you, we announce their name and the reason for their call, and ask you if you would like to take the call -just like a professional and friendly receptionist would do. We can answer your customer’s questions, direct them to the right person, schedule an appointment, take an order, give them pricing, directions, and even let them know when an order will be ready. We are so knowledgeable about your business your clients always think they have reached your personal receptionist. We are part of your team!
- We Communicate The Message
When your client leaves a message, Modern Receptionist will send a personal email or text message to you regarding the call. It might say something like, “Hi Michael- George the opposing counsel on the Smith case called and would like you to touch base with him before the court date on Monday. Please call back at your earliest convenience. Thanks.” We can also send voicemails to your email! We gather as much or as little information as you would like!
- We Are Your Perfect Employee
We are always there when you need us. You always have a happy, helpful, and knowledgeable receptionist for every phone call. We’re always on time, don’t go on break, leave for lunch, call in sick, or even take vacation time off – we are always there for you. And we are a fraction of the cost of an employee. We are looking forward to working with you.