In business, first impressions count. Modern Receptionist makes it easy for customers to contact your business, and this can mean the difference between capturing new clients or losing them to one of your competitors. Crucially, it also allows you to concentrate on other aspects of your business while ensuring that no potential customer or current customer is neglected.
1. Never Miss A Call Again
Your marketing efforts will not be wasted when you are not available. With Modern Receptionist, if you’re busy in the office and unable to answer the phone, we will take a message for you and we will also gather the pertinent information you need. We can also schedule appointments and input information directly into your CRM. Modern Receptionist can forward calls to your mobile phone, or another team member as you have instructed.
2. Have A Full Service Receptionist
Modern Receptionist does not call in sick, take breaks, call in late, or even go on vacation. We are here all day during business hours – always available when you need us.
3. Free Up Time To Grow Your Business
Modern Receptionist will screen callers and only forwards the calls you deem necessary – you can focus on working without distractions. Modern Receptionist will handle many of the day-to-day inquiries, allowing you and your team to concentrate on growing your business.
4. Cut Down On Administrative Costs.
Not only do we route the calls to the appropriate person, we will schedule appointments, input information directly into your data base and even make appointment reminder calls. This is a great way to cut down on time-consuming administration as we can interface with your software tools.
5. Personalized Service For Your Company
Your customers will be greeted with a well-informed, polite and friendly Receptionist just like she is sitting at your front desk. At Modern Receptionist, we can give them directions, answer questions and refer to your FAQ’s along with scheduling appointments and giving price quotes. We will know the call history of each caller with our high-tech equipment adding that extra personal touch.
6. Eliminates Payroll Costs And Hiring Headaches
A full-time receptionist can be expensive for a small business, and you might not even have enough incoming calls to justify paying someone. When hiring staff, small business owners need to take into account more than just the wage they’ll need to pay. Time, effort, and money all go into the process of hiring people, as well as making sure they are doing a good job and are happy in their role. Modern Receptionist takes care of the added responsibilities and stresses of hiring and training a dedicated receptionist.
7. Create The Illusion Of Size
Modern Receptionist lends your business the illusion of size along with good brand perception. Every phone call will be answered by a warm caring professional Receptionist. We welcome custom scripts, specific instructions and requests to ensure your service is very personalized.
8. Don’t Lose Potential Customers
No one likes to reach voicemail. Did you know that 80% of all first time calls will not leave a message and call your competition? Modern Receptionist means that whenever your caller calls, potential clients get through to an actual human being and they are able to obtain the information they need.
9. Free Trial
If you’re not sure you if you really need Modern Receptionist or you just want to test how effective it will be for your company, use our free trial. As a small business, it is important to manage expenses and spend money where it matters most. A free trial means that you can measure whether a virtual receptionist really will improve your business.
10. Have A Business Number Without Additional Fees
Publish your business number without paying for another phone number with the Modern Receptionist Service. We can even provide your company with a toll-free number. Keep your cell phone number private and have a business number too.
11. Every Call Is Answered
Having Modern Receptionist means that calls will never ring through or go unanswered. Our equipment has the capability to answer multiple calls at the same time for your business. This means that you’ll never lose out on potential business.
12. Increase Productivity
Research has shown that telephone calls are the single biggest distraction people face in the workplace. Modern Receptionist will field all of your calls so you will never take a cold call again.